Terms of Services
Online Services & Store – Geblon IT Services
Last Updated: 4 November 2026
Welcome to Geblon IT Services. These Terms of Service govern your access to and use of our online services, website, applications, and other services provided by C.R. ENTERPRISE under the business name Geblon IT Services.
By accessing or using our services, you agree to these Terms. Please read them carefully before proceeding.
1. About Us
Business Name: C.R. ENTERPRISE
Trade Name: Geblon IT Services
Business Address: 3/62 M.B. Road, Birati, P.O. Nimta, P.S. Nimta, Kolkata – 700051, West Bengal, India.
Phone: 7602910425
Email: reach@geblonitworld.website
2. Services We Provide
Geblon IT Services provides convenient online assistance and digital support services, including:
Online application and form filling services.
Train ticket booking assistance.
Government examination application assistance.
Digital documentation and document-related services.
Online registration and application support.
Other lawful online and IT-enabled services.
The availability of services may vary depending on operational requirements and third-party platforms.
3. User Responsibilities
When using our services, you agree to:
Provide accurate, complete, and up-to-date information.
Ensure that all documents and details submitted by you are genuine and legally valid.
Review application details before final submission.
Provide only information that you are legally authorized to share.
Avoid using our services for fraudulent, unlawful, or unauthorized activities.
Users are responsible for the accuracy of the information provided for applications, bookings, and registrations.
4. Payments and Service Charges
Certain services may require payment of service charges.
All applicable service charges will be communicated before processing an order.
Government fees, examination fees, ticket fares, and other third-party charges may be additional.
Payments must be made through the available payment methods.
Additional charges imposed by third-party platforms are subject to their respective policies.
5. Booking, Applications and Third-Party Services
Some of our services involve third-party platforms, including railway reservation systems, government portals, examination authorities, and other online service providers.
Please note:
We act as an assistance or facilitation service where applicable.
We do not guarantee ticket availability, application approval, examination registration acceptance, or successful processing by third parties.
Train ticket bookings are subject to applicable railway rules and authorized booking procedures.
Delays, technical issues, cancellations, or service interruptions on third-party platforms are beyond our direct control.
Third-party services are governed by their own terms, conditions, and policies.
Geblon IT Services is an independent service provider and is not a government department or an official government website.
6. Cancellation and Refund Policy
Refunds and cancellations are handled according to the nature of the service:
Service charges for completed services are generally non-refundable.
If a service cannot be provided due to an issue on our end, an appropriate refund may be considered.
Government fees, examination fees, and railway ticket refunds are subject to the respective authority’s refund and cancellation policies.
Refund processing times may depend on the payment provider or relevant third-party platform.
Customers should contact us with their transaction details for assistance with refund-related queries.
7. Privacy and Data Protection
We may collect personal information such as your name, contact details, identification information, and documents when necessary to provide requested services.
We use this information only for legitimate business purposes, including processing applications, bookings, customer support, and service delivery.
We take reasonable measures to protect customer information against unauthorized access, misuse, or disclosure.
For additional information, please refer to our Privacy Policy.
8. Service Availability
We make reasonable efforts to provide reliable and uninterrupted services. However, we do not guarantee that our services will always be available without interruptions.
Services may occasionally be unavailable due to maintenance, technical problems, internet connectivity issues, or third-party platform disruptions.
9. Limitation of Liability
Geblon IT Services will not be responsible for:
Incorrect information submitted by customers.
Rejection of applications by government authorities or examination bodies.
Unavailability of railway tickets or other third-party services.
Delays or failures caused by external platforms.
Losses arising from circumstances beyond our reasonable control.
Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.
10. Changes to These Terms
We reserve the right to modify or update these Terms of Service whenever necessary.
Any changes will be published on this page with an updated revision date. Continued use of our services after such changes constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
11. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the competent courts in West Bengal, India, subject to applicable law.
12. Contact Us
For questions, complaints, service-related assistance, or clarification regarding these Terms, please contact us:
C.R. ENTERPRISE – Geblon IT Services
Address: 3/62 M.B. Road, Birati, P.O. Nimta, P.S. Nimta, Kolkata – 700051, West Bengal, India.
Phone: 7602910425
Email: reach@geblonitworld.website
Thank you for choosing Geblon IT Services.
